HTTP Error 503: Service Unavailable on Black Berry device

Posted on November 10th, 2008 in BES Server, Black Berry, BlackBerry Device by Gil Kreslavsky

You may receive “HTTP Error 503: Service Unavailable” error when you are using Black Berry browser.

If your BlackBerry Mobile Data System (BlackBerry MDS) service is not enabled on your BlackBerry Enterprise Server or for your BlackBerry device user account.

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Enable MDS Service on you BES Server by completing the following steps:

  1. Go to Server Configuration tab.
  2. Expand Service Control & Customization.
  3. Click BlackBerry MDS Connection Service.

Enable the BlackBerry Mobile Data System for the BlackBerry device user account by complete the following steps:

  1. Click the User Configuration tab.
  2. Select the BlackBerry device user account.
  3. Expand Service Access and clickEnable Connection and Collaboration Services.

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  1. On your BB device ,go to Options
  2. Click Advanced Options.
  3. Click Browser and select Internet Browser on first tow options (Default browser configuration and Default MDS browser configuration).
  4. Display the menu and select Close.

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