To fix fax sending issue in Windows Vista:

  • Click Start >in search field type “regedit“  hit Enter
  • Navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftFax
  • On the right pane find and click on ArchiveFolder
  • Check if  the value of the key is  C:ProgramDataMicrosoftWindows NTMSFax if not fill it
    note:The location can be D: or any other windows installation folder
  • Reboot your Vista