Snap Manager – Faulting application SMESrvr.exe
Snap Manager for Exchange version 4.0 jobs filed and in Event viewer you see Event ID:1000
It happens after applying the .NET 3.5SP1 family updates.Basically the update breaks Snap Manger
SnapManager fails with the following error:
Faulting application SMESrvr.exe, version 4.0.0.1283, faulting module mscorwks.dll, version 2.0.50727.3082, fault address 0×0025a746
Faulting application SMESrvr.exe, version 4.0.0.1283, faulting module mscorwks.dll, version 2.0.50727.3053, fault address 0×0025a746
Version number in event log:
Event ID 1000 in application event log: Faulting application SMESrvr.exe, version 4.0.0.1273, faulting module mscorwks.dll, version 2.0.50727.3082, fault address 0×0025a746
To solve it you have 2 solutions .
The first is to Upgrade to Snap Manager version 5.
The update doesn’t require reboot and this is my preferred method
The second is to downgrade your .NET 3.5SP1
Remove .NET 2.0SP2 from your machine and re-install to 2.0SP1.
To roll back the installation:
1. Uninstall .NET 3.5SP1, 3.0SP1 and 2.0SP2 in the order as listed. Windows will not allow to uninstal if you don’t remove previous versions first
2. Reinstall .NET 3.5SP1, this will include all previous version of the .NET framework at the latest revision level at time the package was bundled.
3. Check mscorwks.dll to ensure the version has changed from 2.0.50727.3082 or 2.0.50727.3053;
4. Rollback of .NET may require a reboot.
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