While migrating from older version of blackberry server you will want to take your configured policies from there. Export Policy In order to export policies from BES 4.1 download and install BES Resource kit . Download the resource kit for 5.0 version and install it on your new server (You can export policies remotely) After you install Resource Kit run command prompt as administrator Navigate to C:Program Files (x86)Research In MotionBlackBerry Enterprise Server Resource KitBlackBerry AMT Read more

Message header can provide us with valuable information that will allow better troubleshooting of mail flow problems To view message header in Outlook 2010 Open message you want to inspect Click on the small square expansion button of the message navigation screen. You will receive message properties with internet mail headers Read more

Usually this error message appears in BES server Application Log and has been followed by messages like. [SERVICE_RELAY_SESSION:xxxxxxxx] Relay Ping Response not received [SRP] DispatcherSRP Connection dropped, Error=0 [SRP] Ping Response not received [SERVICE_RELAY_SESSION:S30268090:017339d0] Too many relay ping failures - dropping connection. Failures: 10 Such errors may prevent normal BES server functionality . There are various symptoms You  may experience issues with activation, Read more

  Default Exchange 2007 limit for TO/BCC/CC is 5000 In order to check you r configuration run on Exchange Management Shell Get-TransportConfig | fl You will receive the following output ClearCategories                : True ConvertDisclaimerWrapperToEml  : False DSNConversionMode              : UseExchangeDSNs GenerateCopyOfDSNFor           Read more

  In order to be able to trace certain file extensions you need to: Select file types you want to track: You can do it under Site Database>Site Management >SiteName>Client Agent >Software Inventory Client Agent Select file types you like to monitor Create report with following SQL statement: The following one will generate report on all AVI files SELECT CS.Name0, CS.UserName0, SF.FileName, SF.FileSize, SF.FileModifiedDate, SF.FilePath FROM dbo.v_GS_COMPUTER_SYSTEM Read more

  Sometimes activation fails with time out error , and if you review your BES server application log you may see the following error {User you try to activate}Old OTAKEYGEN packet is cancelled, Tag=xxxx One of the solution is to delete the problematic user from BES server , you don’t have to delete his data. Other think that may cause the problem is incorrectly applied data plan . You should contact your carrier and confirm that there is no limitation on your data plan. Try Read more

You may experience such error while opening “Failover Cluster management console” It usually happens when server service is in stoped state. In order to fix it open service management console and start the server service Read more

  Some times we need to use PS script to send email, script can be used in Task Scheduler or any other program BatchFile to run script: Create *.bat file C:WindowsSystem32WindowsPowerShellv1.0powershell.exe -PSConsoleFile "C:Program FilesMicrosoftExchange Serverbinexshell.psc1" -noexit -command ". C:scriptslocationscriptname.ps1"   PS Script to send mail: Create  .ps1 file $filename = “c:filelocationHtmlFIleyouwant torecieve.html” $smtpServer = “SMTP Read more

  SME for Exchange allows keeping only 1 snapshot on active node . That is how system is designed In order to be able to keep more than one snapshot you need to modify registry settings on both Exchange 2007 CCR nodes. Registry key locations: Under this key: HKEY_LOCAL_MACHINESOFTWARENetwork ApplianceSnapManager for ExchangeServer Create the following DWORD key: SME 4.0 : NumberToDeleteOnCCRSecondary SME 5.0 : NumberBackupToRetainOnCCRSecondary SME 6.0 : NumberBackupToRetainOnCCRSecondary Read more

  Microsoft have a local version of Windows Mobile emulator , this version can be used for development and testing of mobile application. Network administrators love this tool , it allows them to test mobile applications in their network You need to download a few components in order to use Windows mobile emulator app. Windows Mobile Emulator Application Images for required version Network Driver Supported Operating Systems are : Windows Server 2003 Windows Vista Windows Read more