You may receive "HTTP Error 503: Service Unavailable" error when you are using Black Berry browser. If your BlackBerry Mobile Data System (BlackBerry MDS) service is not enabled on your BlackBerry Enterprise Server or for your BlackBerry device user account. Resolution 1 Enable MDS Service on you BES Server by completing the following steps: Go to Server Configuration tab. Expand Service Control & Customization. Click BlackBerry MDS Connection Service. Enable the BlackBerry Mobile Data Read more

Default “delay” for pushing software with "Software Configurations delivery" is set up to 4 hours. You can change this value and speed up the process by editing AppProvisionsPollInterval registry value on BB server Open registry editor by going start>run>regedit Find HKEY_LCOAL_MACHINESOFTWAREResearch In MotionBlackBerry Enterprise ServerBlacikBerry IT Admin Server Add DWORD value “BlackBerry Polling Service” Set decimal number of minutes 90 or 60 Restart BES server services Note: Read more

BlackBerry Enterprise Server administration account must have the following permissions (Send As, Receive As, and Administer Information store) at the server level: 1. Go to Microsoft Exchange System Manager. 2. Expand Administrative Groups. 3. Right-click on the Exchange Server(s) that will be hosting the BlackBerry users' mailboxes. 4. Click Properties. 5. Click the Security tab. 6. Click Add. 7. Select the BlackBerry Enterprise Server administration account. 8. In the Permissions window, Read more

Calendar entries on BB device different from Outlook's You will need to re sync BB calendar: To do that 1. On the Blackberry device, go to Calendar 2. Press on Options button 3. Change Wireless Synchronization to No and save the option 4. Than Open Blackberry Desktop Manager run Backup and Restore. 5. Press on the advanced button, In the right hand window, find Calendar, select it and click on Clear. 6. Repeat steps 1-3 on step 3 instead disabling wireless synchronization set it to Yes How to force Read more

Users Not Receiving Messages to Handheld After Mailbox Move BlackBerry server maps user mailboxes by using a process called worker treads. Blackberry version [4.0.4.5], is capable of mapping worker treads back to a user mailboxes when a mailbox gets moved to a different store by scanning the GAL for changes in the Server DN.BES users may not receive messages to their handheld device after a mailbox move . After mailbox move the BES server should pick up the new mailbox location and start sending Read more

Reasons to do do the update. If you receive errors Unable to initialize the MAPI using profile BlackBerry Server Management! Please contact your BlackBerry administrator. Unable to initialize the RIMDatabase class Unable to save configuration settings or statistics If you are moving mailboxes across information stores and you don't want to reboot server or restart services. And if you are using multiple domains Procedure The LDAPDomain , LDAPSearch , LDAPport , LDApssl , LDAPALPSearch registry Read more