I had this issue on one of our users, and the solution was to Delete BIS CICAL Service Book on BB device and resend Service Book from BES server. To delete CICAL on BB device go to Settings-->Advanced Options --> Service Books Locate BIS Cical and delete it. Than go to your BlackBerry Enterprise server , right click on user and pres “Resend Service Book” Restart your device and meeting accepts should start working. Read more

In order to export Black Berry users you will need 3d party software. I use Query Expres So download Query Expres Run it. Select BES server Name and Authentication method   On the left pane under database select BESMgmt On the right past the following query ------ select DisplayName, PIN, PhoneNumber, IMEI, ModelName FROM vUserConfigStats ---- And press Run button. That will query BES server SQL for list of users . IMEI, BB Model and Phone Number Read more

To set Out of office vi Black Berry .

• Go to Messages
• Click the wheel and select Options
• Navigate to  Email Settings.
• Scroll down to Use Out Of Office Reply and change it to Yes.
• This will display a space under the line where you can compose your OOO message.

They are certain ways to clean BB memory and I'll describe few of them here. Method 1 is to delete unused languages ( frees the most amount of space, up to 13 mb) Scroll to and select the Settings icon. Select the Options icon. Select Advanced Options. Select Applications. Scroll to and highlight each of the unused languages under the Input Support and Language and Input Support subheadings. Press the Menu key. Select Delete. When prompted to Restart select No until all unused languages Read more

You may receive "HTTP Error 503: Service Unavailable" error when you are using Black Berry browser. If your BlackBerry Mobile Data System (BlackBerry MDS) service is not enabled on your BlackBerry Enterprise Server or for your BlackBerry device user account. Resolution 1 Enable MDS Service on you BES Server by completing the following steps: Go to Server Configuration tab. Expand Service Control & Customization. Click BlackBerry MDS Connection Service. Enable the BlackBerry Mobile Data Read more

Default “delay” for pushing software with "Software Configurations delivery" is set up to 4 hours. You can change this value and speed up the process by editing AppProvisionsPollInterval registry value on BB server Open registry editor by going start>run>regedit Find HKEY_LCOAL_MACHINESOFTWAREResearch In MotionBlackBerry Enterprise ServerBlacikBerry IT Admin Server Add DWORD value “BlackBerry Polling Service” Set decimal number of minutes 90 or 60 Restart BES server services Note: Read more

To fix this problem: You need to reset "Desktop Sync Service book" Go to Settings > Options > Advanced Options > Service Book Select the Desktop [Sync] Service book from the menu, and select "Delete" From the menu, select "Undelete" to restore the "Desktop [Sync]" service book Settings > Options > Advanced Options > Enterprise Activation From the menu, select "Activate" to re-try the wireless synchronization process After Enterprise Activation process finishes check your settings Read more

What is email reconciliation? Email reconciliation is used to configure email deletion handling option of email accounts that are set in BB device. For each mail account you can state whether you want the e-mail deleted on the handheld or the mailbox and handheld; You can set the device the following ways: Enable or disable wireless reconciliation and configure how conflicts are handled. In order to set reconciling options on Black Berry Device go to: Messages --> then select "Options"--> Read more

BlackBerry Enterprise Server administration account must have the following permissions (Send As, Receive As, and Administer Information store) at the server level: 1. Go to Microsoft Exchange System Manager. 2. Expand Administrative Groups. 3. Right-click on the Exchange Server(s) that will be hosting the BlackBerry users' mailboxes. 4. Click Properties. 5. Click the Security tab. 6. Click Add. 7. Select the BlackBerry Enterprise Server administration account. 8. In the Permissions window, Read more

Calendar entries on BB device different from Outlook's You will need to re sync BB calendar: To do that 1. On the Blackberry device, go to Calendar 2. Press on Options button 3. Change Wireless Synchronization to No and save the option 4. Than Open Blackberry Desktop Manager run Backup and Restore. 5. Press on the advanced button, In the right hand window, find Calendar, select it and click on Clear. 6. Repeat steps 1-3 on step 3 instead disabling wireless synchronization set it to Yes How to force Read more