Use Separate Icon for SMS messages, and for regular email messages. Since OS 4.2.1.xx on Curve and Pearl Blackberry Devices ,there is possibility to separate email messages and SMS/MMS messages indicators . Go under Messages, hit on menu button, go to General Options, scroll down to SMS and Email boxes and you now have three choices! Theme Controlled - Some themes automatically have a separate SMS icon . That option just leaves it up to the theme default. Combined - Will deliver SMS messages Read more

Users Not Receiving Messages to Handheld After Mailbox Move BlackBerry server maps user mailboxes by using a process called worker treads. Blackberry version [4.0.4.5], is capable of mapping worker treads back to a user mailboxes when a mailbox gets moved to a different store by scanning the GAL for changes in the Server DN.BES users may not receive messages to their handheld device after a mailbox move . After mailbox move the BES server should pick up the new mailbox location and start sending Read more

Solution: Generate a new Encryption Key. On your BlackBerry handheld, click Options > Security Scroll down to the Services section. Select the listing that is like "Desktop [some number] (3DES) Click the trackwheel and select Regenerate Encryption Key. Note:  If you don't find this option under Options > Security, you may need to look under Options > Security > General Settings on your device. Read more

I had this problem, and I didn't want to wipe my device and run activation again .. So why it happens? The message list corrupts from some reason and as result BB OS cannot reference the message ID and delete the message. Solution: Conect your device with USB cable , run BB desctop Manager and select backup and restore. Press on Backup , save the file on your local computer. Then Pres Advanced on backup menu , select messages on Handheld DB and press Clear Now the corupted messages list is cleared Read more

Reasons to do do the update. If you receive errors Unable to initialize the MAPI using profile BlackBerry Server Management! Please contact your BlackBerry administrator. Unable to initialize the RIMDatabase class Unable to save configuration settings or statistics If you are moving mailboxes across information stores and you don't want to reboot server or restart services. And if you are using multiple domains Procedure The LDAPDomain , LDAPSearch , LDAPport , LDApssl , LDAPALPSearch registry Read more