Antivirus

Unable to upgrade the OfficeScan client error when upgrading the client

Posted on October 20th, 2009 in Antivirus, Trend Micro by Gil Kreslavsky

It happened to me after server upgrade to version 10 ,
but it can be relevant to versions 7 and 8.

You can solve it by editing ofcscan.ini file to bypass server checking.

To allow upgrade go to your OfficeScan server.
Open your PCCSRV folder “ by default installed in c:\Program Files\Trend Micro\OfficeScan\PCCSRV”
Backup your ofcscan.ini file
Locate the following line [INI_CLIENT_SETUP_SECTION]
Under LIENT_SETUP_SECTION] find the line “BypassServerChecking=0” ad change to “BypassServerChecking=1”
Save the file and try to run installation again

Posted on October 19th, 2009 in Antivirus, Trend Micro by Gil Kreslavsky

You receive the error “Your OfficeScan session has timed out” when you try to login to your Office Scan server via web console.

It usually happens if IUSR_computername has no permissions on TEMP Folder

To fix it navigate to

%Program Files%\Trend Micro\OfficeScan\PCCSRV\

Right click on Tempadd the user IUSR_computername from your local computerand grant him full control permission.

Posted on June 17th, 2009 in Antivirus, Malicious Software, Security, Spyware, Virus by Gil Kreslavsky

List of available Online Virus Scanners.

Posted on April 27th, 2009 in Antivirus, Microsoft, Server 2008, Symantec by Gil Kreslavsky

If you can’t access your shared folders on windows 2008 check the thinks bellow.

The issue can happen if you have certain versions of Symantec Endpoint Protection or Antivirus installed

To resolve the issue update

To resolve this issue, upgrade the Symantec Endpoint Protection software to Symantec Endpoint Protection 11.0 MR3.

you can find more information on the issue Here http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008091611042748 or http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008091611042748)