Kreslavsky IT blog » Trend Micro http://www.kreslavsky.com News, guides, and tips to antivirus programmes, scripts, and security Sun, 29 Jan 2012 04:57:38 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Unable to upgrade the OfficeScan client error when upgrading the client http://www.kreslavsky.com/2009/10/unable-to-upgrade-the-officescan-client-error-when-upgrading-the-client.html http://www.kreslavsky.com/2009/10/unable-to-upgrade-the-officescan-client-error-when-upgrading-the-client.html#comments Tue, 20 Oct 2009 15:57:55 +0000 Gil Kreslavsky http://www.kreslavsky.com/2009/10/unable-to-upgrade-the-officescan-client-error-when-upgrading-the-client.html

It happened to me after server upgrade to version 10 ,
but it can be relevant to versions 7 and 8.

OfficeScan error
You can solve it by editing ofcscan.ini file to bypass server checking.

  • To allow upgrade go to your OfficeScan server.
  • Open your PCCSRV folder “ by default installed in c:Program FilesTrend MicroOfficeScanPCCSRV”
  • Backup your ofcscan.ini file
  • Locate the following line [INI_CLIENT_SETUP_SECTION]
    Under LIENT_SETUP_SECTION] find the line “BypassServerChecking=0” ad change to “BypassServerChecking=1”
  • Save the file and try to run installation again
]]> http://www.kreslavsky.com/2009/10/unable-to-upgrade-the-officescan-client-error-when-upgrading-the-client.html/feed 0 Your OfficeScan session has timed out. Please log in again http://www.kreslavsky.com/2009/10/your-officescan-session-has-timed-out-please-log-in-again.html http://www.kreslavsky.com/2009/10/your-officescan-session-has-timed-out-please-log-in-again.html#comments Mon, 19 Oct 2009 11:22:00 +0000 Gil Kreslavsky http://www.kreslavsky.com/2009/10/your-officescan-session-has-timed-out-please-log-in-again.html

 

You receive the error “Your OfficeScan session has timed out” when you try to login to your Office Scan server  via web console.

It usually happens if IUSR_computername has no permissions on TEMP Folder

To fix it navigate to 

%Program Files%Trend MicroOfficeScanPCCSRV
Right click on Tempadd the user IUSR_computername from your local computerand grant him full control permission.
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