To set Out of office vi Black Berry .

• Go to Messages
• Click the wheel and select Options
• Navigate to  Email Settings.
• Scroll down to Use Out Of Office Reply and change it to Yes.
• This will display a space under the line where you can compose your OOO message.

The bad news are that i don’t recommend doing any manual removals on winsxs folder. Such a step could probably make your applications non-workable or even break your system!

If you have Vista sp1 installed use the vsp1cln.exe : The utility removes all Vista SP1 uninstall files and by using it you can reduce few gigs.

To run vsp1cln.exe:

• Press on vista start button type cmd.exe and hit on enter.
• hen enter the following command:Vsp1cln.exe and press enter key
• You will be asked to confirm your action , just press “Y” and after few minutes your winsxs  will be smaller.

Other ways to reduce the winsxs folder:

• You can uninstall non needed application
• If you have office 2007 installed , and you can get later distribution like with sp1 included – uninstall your entire office, and install the version that includes sp files.
• You can run the script bellow to cleanup some temporary files and system logs.

del %temp%. /f/s/q
rd /s/q %temp%

del %tmp%. /f/s/q
rd /s/q %tmp%

del /f /s /q %systemdrive%*.dmp

del /f /s /q %systemdrive%*.tmp
del /f /s /q %systemdrive%*._mp
del /f /s /q %systemdrive%*.log
del /f /s /q %systemdrive%*.old

The guide is for windows vista only . I don’t reccomend doing it on windows server 2008 systems, just buy bigger disks for you server systems.

They are certain ways to clean BB memory and I’ll describe few of them here.

Method 1 is to delete unused languages ( frees the most amount of space, up to 13 mb)

• Scroll to and select the Settings icon.
• Select the Options icon.
• Select Advanced Options.
• Select Applications.
• Scroll to and highlight each of the unused languages under the Input Support and Language and Input Support subheadings.
• Press the Menu key.
• Select Delete.
• When prompted to Restart select No until all unused languages are deleted.
• Reset the BlackBerry Device.
• NOTE:The same task can be performed via BB instalation wizzard.
  

Method 2 is to delete sample video 2.2mb

• Scroll to and select the Settings icon.
• Select the Options icon.
• Select Advanced Options.
• Select Applications.
• Scroll to and highlight “Blackberry Sample Video”.
• Press the Menu key.
• Select Delete.
• When prompted to Restart select Yes.
• Reset the BlackBerry Device.

Method 3 is to reduce memory alocated to media

• Scroll to Media icon and select it.
• Navigate to  Pictures .
• Select the Device Memory.
• Press on Menu key, select Options.
• Change the Device Memory Limit to 12MB.
• Press the Menu key, and select Save.
• Reset the BlackBerry Device.

Method 4 is to reduce Calendar Appointments range to 60 days or less

• Scroll to calendar item and select it.
• Presson the Menu key, than select Options.
• Scroll to  Keep Appointments and select it.
• Select the desired amount of time to keep appointments – 30 for example.
• Press on the Menu key and select Save.
• Reset the BlackBerry Device.

Method 5 is to reduce the amount of time messages are kept on the BB device.

• Scroll to  Messages icon and select it.
• Press the Menu key, and select Options.
• Navigate to  General Options.
• Scroll  Keep Messages and select it.
• Select the desired amount of time to keep appointments.
• Press on the Menu key, and select Save.
• Reset the BlackBerry Device.

Method 6 is to BB Browser Clear Cache and Cookies

• Scroll to  Browser or Media Net icon and select it.
• Press the Menu key.
• Select Options.
• Select Cache Operations.
• Select Clear History.
• Reset the BlackBerry Device.

You may receive “HTTP Error 503: Service Unavailable” error when you are using Black Berry browser.

If your BlackBerry Mobile Data System (BlackBerry MDS) service is not enabled on your BlackBerry Enterprise Server or for your BlackBerry device user account.

Resolution 1

Enable MDS Service on you BES Server by completing the following steps:

1. Go to Server Configuration tab.
2. Expand Service Control & Customization.
3. Click BlackBerry MDS Connection Service.

Enable the BlackBerry Mobile Data System for the BlackBerry device user account by complete the following steps:

1. Click the User Configuration tab.
2. Select the BlackBerry device user account.
3. Expand Service Access and clickEnable Connection and Collaboration Services.

Resolution 2

1. On your BB device ,go to Options
2. Click Advanced Options.
3. Click Browser and select Internet Browser on first tow options (Default browser configuration and Default MDS browser configuration).
4. Display the menu and select Close.

To fix this problem: You need to reset “Desktop Sync Service book”

Go to Settings > Options > Advanced Options > Service Book
Select the Desktop [Sync] Service book from the menu, and select “Delete”
From the menu, select “Undelete” to restore the “Desktop [Sync]” service book
Settings > Options > Advanced Options > Enterprise Activation
From the menu, select “Activate” to re-try the wireless synchronization process
After Enterprise Activation process finishes check your settings for synchronization of your address book.

Address Book > Menu > Options
You will see that “Wireless Synchronization” has a “yes” value again (as it had disappeared before)

What is email reconciliation?

Email reconciliation is used to configure email deletion handling option of email accounts that are set in BB device.
For each mail account you can state whether you want the e-mail deleted on the handheld or the mailbox and handheld;
You can set the device the following ways:
Enable or disable wireless reconciliation and configure how conflicts are handled.

In order to set reconciling options on Black Berry Device go to:

Messages –> then select “Options”–> “Email Reconciliation”

Reconciliation options are:

Delete on: “Mailbox & handheld” – Means: When you delete message on Device or outlook message will be deleted.
Delete on: “Handled” – Means: When you delete message on Device, message won’t be deleted from mailbox.
Recommended settings setup:

1. From your home screen, go into your Messages folder.
2. Once in your messages, folder, bring up your menu
3. Scroll down to and choose “Options”.
4. Scroll down to and select “Email Reconciliation”.
5. In the “Email Reconciliation” menu, make sure “Delete On” is set to “Mailbox & Handheld”.
6. Confirm that Wireless Reconcile is set to “On”
7. Confirm that “On Conflicts” your “Mailbox Wins”
8. Save your changes.
9. Exit back out to your messages folder, and once again bring up the menu.
10. Scroll down to “Reconcile Now” to force reconciliation between your handheld and In-Box.
11. Your messages should now synchronize between your BlackBerry and In-Box.
Some general guidelines for Reconciliation

Most people thing that message deleted on outlook should disappear from BB device immediately and start panic. So don’t , be more patient . it takes approximately 20 minutes till messages are deleted from Handheld

1. If you delete an email from Outlook you need to leave it in the recycle bin otherwise the BES will lose track of the email and it won’t be deleted from the device. Don’t use (Shift+Delete) If you want to use shift+delete you need to activate Hard deletes reconciliation on BES 5 Server.
2.If you Outlook account is set up to transfer new emails to PST . They will never get to your BB device.
3. Remember! The deletes from Exchange to BlackBerry is not immediate. BES reconcile uses the 20/100 rule. That’s every 20 minutes or 100 changes whichever comes first. Alternatively, you can use the Reconsile Now function. Outlook in cached mode only does send and receive every 5 minutes (this also updates read, deleted & moved items), then the device will only do reconciliations every 15 minutes. To speed this process up just hit “Send & Receive” and then “Reconcile Now” on the device.

Testing:
Outlook to  BB takes up to 20 min. I find it useful to do this test:
Delete – BB
Delete – Outlook

Wait for them to deliver to both mailbox and BB.
Now delete – BB on Blackberry and watch outlook, it should take a min or two. And move to deleted in Outlook
If that works… It’s working as it should and you’re dealing with a user workflow issue. I find it helpful to turn off Empty delete folder on exit.

BlackBerry Enterprise Server administration account must have the following permissions (Send As, Receive As, and Administer Information store) at the server level:

1. Go to Microsoft Exchange System Manager.

2. Expand Administrative Groups.

3. Right-click on the Exchange Server(s) that will be hosting the BlackBerry users’ mailboxes.

4. Click Properties.

5. Click the Security tab.

6. Click Add.

7. Select the BlackBerry Enterprise Server administration account.

8. In the Permissions window, mark with “v” Send As, Receive As, and Administer Information store permissions are granted.

Grant Send As, Receive As, and Administer Information store permissions at the mailbox tore level:

1. Select the mailbox store(s) for the Exchange Server(s) that will be hosting BlackBerry users’ mailboxes.

2. Click Properties.

3. Click the Security tab.

4. Select the Allow inheritable permissions from parent to propagate to the object option.

5. In the Permissions window, verify that Send As, Receive As, and Administer Information store permissions are granted.

Grant Send As, Receive As, and Administer Information store permissions at the public folder store level:

1. Open the Microsoft Exchange System Manager that is installed on the server(s) where the BlackBerry users’ public folder store resides.

2. Expand Administrative Groups.

3. Expand Servers and storage groups.

4. Right-click on the public folder store that will be hosting the BlackBerry users’ folders.

5. Click Properties.

6. Click the Security tab.

7. Click Add.

8. Select the BlackBerry Enterprise Server administration account.

9. In the Permissions window, verify that Send As, Receive As, and Administer Information store permissions are granted.

Use Separate Icon for SMS messages, and for regular email messages.

Since OS 4.2.1.xx on Curve and Pearl Blackberry Devices ,there is possibility to separate email messages and SMS/MMS messages indicators .

Go under Messages, hit on menu button, go to General Options, scroll down to SMS and Email boxes and you now have three choices!

• Theme Controlled – Some themes automatically have a separate SMS icon . That option just leaves it up to the theme default.

• Combined – Will deliver SMS messages to the same mailbox as your email.

• Separate – Will deliver SMS messages and Email messages to a separate mailbox

Users Not Receiving Messages to Handheld After Mailbox Move

BlackBerry server maps user mailboxes by using a process called worker treads. Blackberry version [4.0.4.5], is capable of mapping worker treads back to a user mailboxes when a mailbox gets moved to a different store by scanning the GAL for changes in the Server DN.BES users may not receive messages to their handheld device after a mailbox move .

After mailbox move the BES server should pick up the new mailbox location and start sending again within 15min.

The only thing you have to watch is moving the BES service account mailbox, Also be sure the BES service account has the appropriate permissions on the new Exchange server Information Store before you start moving user mailboxes, full send as/receive as. I would suggest moving the user mailboxes and then the service account

To move user mailboxes:

Move them as you normally would, use the Exchange mailbox move wizard.

RIM suggests you run the mailbox cleanup utility on the BES server after mailbox move

Restart BES Services:

* Mailbox move within the same server are not updated by BES and messages are not received by BB devices until BES services are restarted. This is because BES scans user’s mailboxes for changes in the Server DN. Since mailboxes are moved within the same server, BES is unaware of the mailbox move.

Using Cleanup Utility:

* Run C:Program FilesResearch In MotionBlackberry Enterprise ServerUtilityhandheldcleanup -u

Move BB Service Account:

* Log in to Blackberry Enterprise Server as the blackberry system account
* Stop all Blackberry Enterprise Server services
* Move the blackberry system mailbox to Exchange 2003
* On the blackberry Server: Go to Start-> Programs-> Blackberry Enterprise
* Server-> Edit the MAPI Profile for the Blackberry Server
* Type “new Exchange server name” in the Microsoft Exchange Server field
* Type “blackberry service account name” in the Mailbox field
* Run Handheld Cleanup utility on BES Server “C:Program FilesResearch In MotionBlackberry Enterprise ServerUtilityhandheldcleanup -m”
* Start Blackberry Enterprise Server service

I had this problem, and I didn’t want to wipe my device and run activation again ..

So why it happens?
The message list corrupts from some reason and as result BB OS cannot reference the message ID and delete the message.

Solution:

Conect your device with USB cable , run BB desctop Manager and select backup and restore.
Press on Backup , save the file on your local computer.
Then Pres Advanced on backup menu , select messages on Handheld DB and press Clear
Now the corupted messages list is cleared .
All you need to do is to restore it back.