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To fix that you need to open BES manager on your blackberry server.

1. Select servername_MDS-CS_1
2. Select the Connections Tab and click Edit Properties
3. Under General navigate to Flow Control
4. Change Maximum KB/Connection settings to 1024
5. Restart the Blackberry MDS Connection Service

That should solve BB Error 413 errors

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You may see this error when you try to accept recurrence meeting ,which time was been updated.

To resolve this issue:

1. On the BES Server, click Start > Run and type regedit.
2. Navigate to the following registry HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options\Calendar.
3. Right-click the Calendar folder and click New > DWORD Value.
4. Type DisableMeetingRegeneration and press ENTER.
5. Double-click the new key and type 1 in the Value data field of the Edit String screen.
6. Click OK and close the Registry Editor.

Go to your device and delete BIS CICAL service book

To delete CICAL on BB device go to Settings–>Advanced Options –> Service Books
Locate BIS CICAL and delete it.

Than go to your BlackBerry Enterprise server , right click on user and pres “Resend Service Book”

Restart your device and meeting accepts should start working.

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I had this issue on one of our users, and the solution was to Delete BIS CICAL Service Book on BB device and resend Service Book from BES server.

To delete CICAL on BB device go to Settings–>Advanced Options –> Service Books
Locate BIS Cical and delete it.

Than go to your BlackBerry Enterprise server , right click on user and pres “Resend Service Book”

Restart your device and meeting accepts should start working.

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In order to export Black Berry users you will need 3d party software.
I use Query Expres

So download Query Expres

Run it.
Select BES server Name and Authentication method

On the left pane under database select BESMgmt
On the right past the following query
——
select
DisplayName,
PIN,
PhoneNumber,
IMEI,
ModelName
FROM vUserConfigStats
—-

And press Run button.

That will query BES server SQL for list of users . IMEI, BB Model and Phone Number

Press on file>save query results to save exported user list to CSV.

Now you can easily view the list in excel

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To set Out of office vi Black Berry .

• Go to Messages
• Click the wheel and select Options
• Navigate to  Email Settings.
• Scroll down to Use Out Of Office Reply and change it to Yes.
• This will display a space under the line where you can compose your OOO message.

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Use Separate Icon for SMS messages, and for regular email messages.

Since OS 4.2.1.xx on Curve and Pearl Blackberry Devices ,there is possibility to separate email messages and SMS/MMS messages indicators .

Go under Messages, hit on menu button, go to General Options, scroll down to SMS and Email boxes and you now have three choices!

• Theme Controlled – Some themes automatically have a separate SMS icon . That option just leaves it up to the theme default.

• Combined – Will deliver SMS messages to the same mailbox as your email.

• Separate – Will deliver SMS messages and Email messages to a separate mailbox

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Solution: Generate a new Encryption Key.

1. On your BlackBerry handheld, click Options > Security
2. Scroll down to the Services section.
3. Select the listing that is like “Desktop [some number] (3DES)
4. Click the trackwheel and select Regenerate Encryption Key.

Note:  If you don’t find this option under Options > Security, you may need to look under Options > Security > General Settings on your device.

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