Kreslavsky IT blog » Delete

BES 5.0 remote wipe Blackberry Device

Gil Kreslavsky — Thu, 05 May 2011 08:31:14 +0000

In BES 4.1 there was an option to remotely wipe BlackBerry devices.

In BES 5 it exists to , but you need to dig little bit to find it.

It is located under:
BlackBerry solution management > User > Search for required user> Click the users PIN number> at the bottom of the page press on “Delete all device data and disable device”

Same user info on all Terminal Server Office clients

Gil Kreslavsky — Wed, 07 Jul 2010 07:58:24 +0000

Terminal Server Office 2003/2007/2010 Installation issue

If you installed office in the same way you install it on your desktop.
Your user information will be replicated to all other users.

You may receive complaints that some excel or word files are been hold by your username or username you used to install Office.

You can fix it the following way.

Search for the user in registry
One of the keys under HKLMSOFTWAREMicrosoftWindowsCurentVersionInstallerUserData will have office instalation details.

Delete user RegOwner key Information.

Continue searching the registry right-click and delete the Username and UserInitials with problematic username

Additional information can be found here:http://support.microsoft.com/kb/2001595

Can’t accept meetings and appointments on BlackBerry device

Gil Kreslavsky — Mon, 08 Mar 2010 10:05:15 +0000

I had this issue on one of our users, and the solution was to Delete BIS CICAL Service Book on BB device and resend Service Book from BES server.

To delete CICAL on BB device go to Settings–>Advanced Options –> Service Books
Locate BIS Cical and delete it.

Than go to your BlackBerry Enterprise server , right click on user and pres “Resend Service Book”

Restart your device and meeting accepts should start working.

Tips and Tricks for Your BlackBerry Device – Part 1

Gil Kreslavsky — Thu, 04 Jun 2009 22:32:44 +0000

How to delete a protected OU in ADUC Windows 2008

Gil Kreslavsky — Sun, 15 Mar 2009 13:40:23 +0000

In Windows 2008 Active Directory Users and Computers Microsoft activated new feature “Protect Container from accidential deletion”
During OU creation you have the ability to mark OU as protected from accidental deletion , and if you try to delete OU you will receive the following error “You do not have sufficient privileges to delete “OU Name” , or this object is protected from accidential deletion”

To unlock OU from accidential deleting protection do the following actions

Open Active Directory Users and Computers
Go to View
Mark with “V” ” Advanced Features”
Right click protected OU
Go to Properties
Navigate to “Object” Tab
Remove the “V” from “Protect object from accidental deletion “

ESX Failed to delete Vmap process when trying to reconfigure HA on cluster

Gil Kreslavsky — Sun, 23 Nov 2008 06:10:51 +0000

1. Disable HA on ESX cluster

Connect to problematic server via SHH or server console :

rpm -ev Vmware-vpxa- (you can find out the module version by doing rpm -qa | grep vpx)
rpm -ev (you can find out the module name by doing rpm -qa | grep LGTO)
rpm -ev (you can find out the module name by doing rpm -qa | grep LGTO)

2. Disconnect host from VC

Reboot Host

3. Reconnect host to VC

4. Enable HA in cluster.

How blackberry email reconciliation-(Deleting Emails) works.

Gil Kreslavsky — Thu, 28 Aug 2008 10:24:27 +0000

What is email reconciliation?

Email reconciliation is used to configure email deletion handling option of email accounts that are set in BB device.
For each mail account you can state whether you want the e-mail deleted on the handheld or the mailbox and handheld;
You can set the device the following ways:
Enable or disable wireless reconciliation and configure how conflicts are handled.

In order to set reconciling options on Black Berry Device go to:

Messages –> then select “Options”–> “Email Reconciliation”

Reconciliation options are:

Delete on: “Mailbox & handheld” – Means: When you delete message on Device or outlook message will be deleted.
Delete on: “Handled” – Means: When you delete message on Device, message won’t be deleted from mailbox.
Recommended settings setup:

1. From your home screen, go into your Messages folder.
2. Once in your messages, folder, bring up your menu
3. Scroll down to and choose “Options”.
4. Scroll down to and select “Email Reconciliation”.
5. In the “Email Reconciliation” menu, make sure “Delete On” is set to “Mailbox & Handheld”.
6. Confirm that Wireless Reconcile is set to “On”
7. Confirm that “On Conflicts” your “Mailbox Wins”
8. Save your changes.
9. Exit back out to your messages folder, and once again bring up the menu.
10. Scroll down to “Reconcile Now” to force reconciliation between your handheld and In-Box.
11. Your messages should now synchronize between your BlackBerry and In-Box.
Some general guidelines for Reconciliation

Most people thing that message deleted on outlook should disappear from BB device immediately and start panic. So don’t , be more patient . it takes approximately 20 minutes till messages are deleted from Handheld

1. If you delete an email from Outlook you need to leave it in the recycle bin otherwise the BES will lose track of the email and it won’t be deleted from the device. Don’t use (Shift+Delete) If you want to use shift+delete you need to activate Hard deletes reconciliation on BES 5 Server.
2.If you Outlook account is set up to transfer new emails to PST . They will never get to your BB device.
3. Remember! The deletes from Exchange to BlackBerry is not immediate. BES reconcile uses the 20/100 rule. That’s every 20 minutes or 100 changes whichever comes first. Alternatively, you can use the Reconsile Now function. Outlook in cached mode only does send and receive every 5 minutes (this also updates read, deleted & moved items), then the device will only do reconciliations every 15 minutes. To speed this process up just hit “Send & Receive” and then “Reconcile Now” on the device.

Testing:
Outlook to BB takes up to 20 min. I find it useful to do this test:
Delete – BB
Delete – Outlook

Wait for them to deliver to both mailbox and BB.
Now delete – BB on Blackberry and watch outlook, it should take a min or two. And move to deleted in Outlook
If that works… It’s working as it should and you’re dealing with a user workflow issue. I find it helpful to turn off Empty delete folder on exit.

Can’t delete messages on Blackberry Device

Gil Kreslavsky — Mon, 30 Jun 2008 14:09:00 +0000

I had this problem, and I didn’t want to wipe my device and run activation again ..

So why it happens?
The message list corrupts from some reason and as result BB OS cannot reference the message ID and delete the message.

Solution:

Conect your device with USB cable , run BB desctop Manager and select backup and restore.
Press on Backup , save the file on your local computer.
Then Pres Advanced on backup menu , select messages on Handheld DB and press Clear
Now the corupted messages list is cleared .
All you need to do is to restore it back.

How to clean duplicate mailboxes with red X ( Error ID no. c1034ad6)

Gil Kreslavsky — Thu, 19 Jun 2008 08:12:00 +0000

First let’s understand when it happens. After move of mailboxes between 2 exchange stores some times duplicate mailboxes remain .. When you try to delete them you receive error “The operation cannot be performed because this mailbox was already reconnected to an existing user.” ID no. c1034ad6.
So to delete the annoying mailbox go to active directory users and computers , select the user that holds both mailboxes run “exchange tasks” and select “remove exchange attributes” then go to duplicate mailbox with red X and reconnect the mailbox. When duplicate mailbox is connected you can delete him. After successful delete purge the red X mailbox and reconnect the old mailbox back..

I also found Microsoft Article related to this issue , seems that the problem is related to Exchange 2003 sp2 installation. You need to obtain hotfix in order to resolve the problem. http://support.microsoft.com/kb/940012

Remove VirusProtect spyware

Gil Kreslavsky — Sun, 09 Mar 2008 12:12:00 +0000

Press Ctrl+Alt+Delete and Kill processes
VirusProtect 3.9.exe
VirusProtect_3.9.exe
VirusProtect 3.8.exe
Go to c:program files search for virusprotect
And delete all folders virusprotect 3.9 or 3.8
Go to start >regedit
Find and delete the following registry keys.

67dc0736-075a-4647-95f5-d5421b838fed
SOFTWAREMicrosoftWindowsCurrentVersionExplorerSharedTaskScheduler67dc0736-075a-4647-95f5-d5421b838fed
c7cd9e83-3bf6-47f8-b2e2-b114c96c1888
SoftwareMicrosoftWindowsCurrentVersionExplorerSharedTaskSchedulerc7cd9e83-3bf6-47f8-b2e2-b114c96c1888
aaad3a22-1c07-45f5-bfb3-e9a8c3b382fe
SoftwareMicrosoftWindowsCurrentVersionExplorerSharedTaskScheduleraaad3a22-1c07-45f5-bfb3-e9a8c3b382fe
13EDA0D4-F00D-43B9-8EF2-6313909D3143
47906C8A-7A72-45A8-AA59-0CEC20BD3B36
114B82D9-FBBF-4CED-8DDC-B42DCF85E18E
SoftwareMicrosoftInternet ExplorerToolbar13EDA0D4-F00D-43B9-8EF2-6313909D3143
SoftwareMicrosoftInternet ExplorerToolbar47906C8A-7A72-45A8-AA59-0CEC20BD3B36
SoftwareMicrosoftInternet ExplorerToolbar114B82D9-FBBF-4CED-8DDC-B42DCF85E18E
3e0cee63-f8bc-4485-a745-cc01b2a0e9d9
SoftwareMicrosoftWindowsCurrentVersionExplorerSharedTaskScheduler3e0cee63-f8bc-4485-a745-cc01b2a0e9d9
8b87dcc7-9b89-4205-aa82-076b2a1edfe0
c0ca766d-060c-48e1-b536-205e321bd174
MicrosoftWindowsCurrentVersionApp PathsVirusProtect 3.9.exe 3.9
VirusProtect 3.9
D2F6E4C0-349A-4A64-A773-C14661D5A9E4
FE2D4E30-10F9-4F16-B2D9-4D7A02F0AF34
F761F695-FD28-42D3-A669-C3FC8309A6F8
BD94CBD6-0B47-4327-8192-23BA274F7FD3
B20B249C-97C3-43F4-A560-A2C5239FBC50
A71C08E5-E038-4672-943F-B386DE479944
9A44471D-1B69-4834-881C-E8E85D198186
91335813-BFA8-493C-9ED5-E76A4F65F093
90E25318-2612-48DB-AD52-4D64B1E79368
7D93B305-D932-45FF-B484-B96BAF433B18
7060E07A-79A7-492E-8716-685840C41D3A
582ECCC8-C5BC-4EC4-8B0A-40274533088F
559FB885-1610-4359-B22F-CE0A0C7B1220
4A878A6E-E373-4F79-9B72-F6E3B6573FA4
477C7CD6-CAAD-43F5-96FB-C8F0F580F7E2
1FCE299D-2509-4156-8F35-737685DA33D6
0BD06CA9-D39D-470C-AD69-40B2D20ED44E
CFAFA83C-855B-4E3D-92B9-A587995B675A
E770F739-2968-4ED9-A63C-DC1938DC82A2
D7F73787-6206-4BBA-BDC0-7CFA9940DBCB
AE2AEED0-BE1B-4BA2-826E-20D1991081B8
A65F98DD-2360-468C-B76E-B1B84C0D547C
A63B46AD-96A7-4A2C-BD8F-8CD097E1593A
A1F8CD95-CFB3-43D1-A956-63441CC058C1
A1922071-390C-418D-916D-91209E95D286
8D42769F-07D8-494D-AAB4-AA1652C541FA
77DCE805-C8CE-48AA-A47F-BFA6CC7704B3
65C1361C-E696-4AF0-9E21-81910193F352
631E9E48-B066-43DA-92AC-6DADF61B173B
4E6E21EC-9D72-4164-8A53-74786A467872
44A923CA-F430-4F85-9F84-5153ECDB882E
2A4E73C5-BA3C-4391-B7E5-FFE8D3BD6245
1BB2DA5F-B78F-44EA-BDA1-771CBE1DEC68
0979850F-6C3E-4294-B225-B3D3C4A6F2A1
SOFTWAREMicrosoftWindowsCurrentVersionExplorerSharedTaskScheduler8b87dcc7-9b89-4205-aa82-076b2a1edfe0
SOFTWAREMicrosoftWindowsCurrentVersionExplorerSharedTaskSchedulerc0ca766d-060c-48e1-b536-205e321bd174
dec5caa7-8045-495c-8034-35aff489fedf
d8b937a4-cdad-497b-a872-8da7c4c3ef6f
A1259BC7-68B1-4CCA-9294-C180A713E1F7
E856E05E-1B91-4339-9EFC-9A3308CB5491
17A1DBB5-DAD8-4E78-BF7E-9BE4B965408B
FF5137B5-C506-4D9B-8682-E0BE4675B899
6F6D1C90-7BEE-4A15-8DAB-9C37A643FD3A
D17CFF74-A19C-4C36-821A-E074E4F889CA
075a465d-0af2-4b79-8db3-2fda0fd8d74c
9b7958db-d4ef-4879-8044-e156a58c1a61
95ed0779-42e8-41d3-a2e3-01691fb2fd5d
b585105c-0e84-4ef0-9c6a-fbe134a72945
76fbb79c-2ec6-4962-a324-fd4362588e1c
SOFTWAREMicrosoftWindowsCurrentVersionExplorerSharedTaskScheduler?75a465d-0af2-4b79-8db3-2fda0fd8d74c
SOFTWAREMicrosoftWindowsCurrentVersionExplorerSharedTaskScheduler9b7958db-d4ef-4879-8044-e156a58c1a61
SOFTWAREMicrosoftWindowsCurrentVersionExplorerSharedTaskScheduler95ed0779-42e8-41d3-a2e3-01691fb2fd5d
SOFTWAREMicrosoftWindowsCurrentVersionExplorerSharedTaskSchedulerb585105c-0e84-4ef0-9c6a-fbe134a72945
SoftwareMicrosoftWindowsCurrentVersionExplorerSharedTaskScheduler76fbb79c-2ec6-4962-a324-fd4362588e1c
3ae12a89-2063-409b-87f2-f809a6e76862
e221f0dc-2696-4b2e-bd63-25b33dc19b6e
b0883848-1466-4470-a418-3fe7d36694b9
SOFTWAREMicrosoftWindowsCurrentVersionExplorerSharedTaskScheduler3ae12a89-2063-409b-87f2-f809a6e76862
SOFTWAREMicrosoftWindowsCurrentVersionExplorerSharedTaskSchedulere221f0dc-2696-4b2e-bd63-25b33dc19b6e
SOFTWAREMicrosoftWindowsCurrentVersionExplorerSharedTaskSchedulerb0883848-1466-4470-a418-3fe7d36694b9
MicrosoftWindowsCurrentVersionApp PathsVirusProtect 3.8.exe 3.8
d653e105-3e53-480a-b129-54d957d174bb
8373a2e0-bdd0-42bd-b4ec-ba5451eb6607
SOFTWAREMicrosoftWindowsCurrentVersionExplorerSharedTaskSchedulerd653e105-3e53-480a-b129-54d957d174bb
SoftwareMicrosoftInternet ExplorerURLSearchHooks8373a2e0-bdd0-42bd-b4ec-ba5451eb6607
SOFTWAREMicrosoftWindowsCurrentVersionExplorerSharedTaskScheduler8373a2e0-bdd0-42bd-b4ec-ba5451eb6607
VirusProtect 3.8
MicrosoftWindowsCurrentVersionApp PathsVirusProtect 3.8.exe
3B8E549E-0C73-4AAB-8939-5EA2ED102CC6
F2F8C877-B06C-4B5E-95E7-AACFC9E8219D
E0757BDD-69BE-4C3F-AFC6-50D6524FA9B6
D91E9F36-9E44-44AB-803C-0D941FDA7988
D8EC2704-B249-4495-A7A4-A90857BDDF4D
D7C0DF6C-91FF-48BD-AD98-E35769394138
CE92A296-3142-493C-B64E-6ED73EAFB9AE
C269F4C1-7558-4DFC-9FB6-4C149B482586
A35F8FAC-755D-4F90-A5D3-F7E18D9EB100
9F80EA2D-53CF-4AA5-A154-F4FBF1EF6A5A
972F0BE3-976F-40B8-8EB4-88A25987416E
63667718-EBF2-4CAB-B1E8-994D41589C24
5B8BED0F-5F18-4051-9908-C5C569A1AAE9
5146B43E-B36D-4A2A-B617-CC05CC500150
45FBEFBF-E8B6-44A5-B0A1-A143E1A74816
40E563B2-61B2-4215-819A-A7E24CF8AA3E
21688E5D-A895-4B60-B127-B76607420334
3750da11-9b0c-4a75-9c8a-bbcbfcd1ccea

Unregister and delete VirusProtec process files
Unregister by running regsvr32 /u file that and file name
Example: regsvr32 /u c:windowswindows32 fsehfcu.dll

emlkdvo.dll-removed_skip
qhcvdw.dll
fsehfcu.dll
emlkdvo.dll
bdzzzcl.dll
ecxwp.dll
tvtpwp.dll
ncrjf.dll
wowlze.dll
vtssp.dll
pmspl.dll
VirusProtect 3.9.url
VirusProtect 3.9 Website.lnk
Uninstall VirusProtect 3.9.lnk
VirusProtect 3.9.lnk
VirusProtect 3.9.exe
VirusProtect_3.9.exe
VirusProtect 3.9
ymmzwd.dll
monem.dll
wxinptv.dll
ivrllc.dll
uglgs.dll
chzbi.dll
wygomd.dll
rldyt.dll
ucmbegr.dll
moywh.dll
vpccw.dll
gusur.dll
ryxrho.dll
Uninstall VirusProtect 3.8.lnk
VirusProtect 3.8
fftktmk.dll
vp.dat
Uninstall AntiVirGear 3.8.lnk
VirusProtect 3.8.lnk
VirusProtect 3.8 Website.lnk
VirusProtect 3.8url
VirusProtect 3.8.exe

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