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To fix fax sending issue in Windows Vista:

• Click Start >in search field type “regedit“  hit Enter
• Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
• On the right pane find and click on ArchiveFolder
• Check if  the value of the key is  C:\ProgramData\Microsoft\Windows NT\MSFax if not fill it
  note:The location can be D:\ or any other windows installation folder
• Reboot your Vista

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Default “delay” for pushing software with “Software Configurations delivery” is set up to 4 hours.

You can change this value and speed up the process by editing AppProvisionsPollInterval registry value on BB server

• Open registry editor by going start>run>regedit
• Find HKEY_LCOAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\BlacikBerry IT Admin Server\
• Add DWORD value “BlackBerry Polling Service”
• Set decimal number of minutes 90 or 60
• Restart BES server services

Note: Within a production environment, avoid seting this key lower than one hour (60minutes).

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Risk Level : Very High ( Dangerous )

Symptoms

Pop up balloon warning messages claiming that your PC is infected.

* “Critical System Error”,
* “Your computer is infected”,

Search and kill the following processes

* antivirus.v.1.0.0, WinSpywareProtect.EXE, WinSpywareProtectSetup.exe

Remove Scan.Winspywareprotectscan.com files & dlls files

* antivirus.v.1.0.0,
* WinSpywareProtect.EXE,
* WinSpywareProtectSetup.exe

Remove/Modify corrupt Registry Entries

HKEY_LOCAL_MACHINE\SOFTWARE\WinSpywareProtect
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
Uninstall\WinSpywareProtect
HKEY_ALL_USERS\Software\Adsl Software Limited
HKEY_CLASSES_ROOT\TacOnlyOne

Use Shield Deluxe 2008 – Antivirus & Anti-Spyware to scan yor computer for other threats

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Reasons to do do the update.

If you receive errors

1. Unable to initialize the MAPI using profile BlackBerry Server Management! Please contact your BlackBerry administrator.
2. Unable to initialize the RIMDatabase class
3. Unable to save configuration settings or statistics

If you are moving mailboxes across information stores and you don’t want to reboot server or restart services.

And if you are using multiple domains

Procedure

The LDAPDomain , LDAPSearch , LDAPport , LDApssl , LDAPALPSearch registry entries are used to configure the Lightweight Directory Access Protocol (LDAP) for the BlackBerry Enterprise Server. These registry entries allow the BlackBerry Enterprise Server to use LDAP instead of the default Messaging Application Programming Interface (MAPI) for specific functions.

LDAPDomain

The LDAPDomain entry configures the BlackBerry Enterprise Server to use a specific domain when performing LDAP searches.

Note: In an environment with multiple domains, the LDAPDomain key is required.

1. Open the Registry Editor by clicking Start > Run . Type regedit and click OK .
2. Go to the following path in the registry:
   • For BlackBerry Enterprise Server software version 4.0 and laterHKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents
   • For BlackBerry Enterprise Server software versions 3.5 and 3.6HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Servers\
3. Create a new String Value called LDAPDomain and change the entry in the Value data field to the Global Catalog and Port that the BlackBerry Enterprise Server will use. If the BlackBerry Enterprise Server must connect to multiple Global Catalogs for name resolution, specify all of them in this value with their fully qualified domain names (FQDNs) as follows:: : :

Example : dc01.domain.com:389
<!– /* Font Definitions */ @font-face {font-family:”Cambria Math”; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:1; mso-generic-font-family:roman; mso-font-format:other; mso-font-pitch:variable; mso-font-signature:0 0 0 0 0 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-1610611985 1073750139 0 0 159 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:”"; mso-margin-top-alt:auto; margin-right:0in; mso-margin-bottom-alt:auto; margin-left:0in; mso-pagination:widow-orphan; font-size:11.0pt; font-family:”Calibri”,”sans-serif”; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:Arial; mso-bidi-theme-font:minor-bidi;} span.paracode {mso-style-name:paracode; mso-style-unhide:no;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:Arial; mso-bidi-theme-font:minor-bidi;} .MsoPapDefault {mso-style-type:export-only; mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} –>

1. Press ENTER .
2. If you are not configuring other entries, close the Registry Editor.

LDAPSearch

The LDAPSearch entry is used for address resolution only.

1. Go to the following path in the registry:
   • For BlackBerry Enterprise Server software version 4.0 and laterHKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents
   • For BlackBerry Enterprise Server software versions 3.5 and 3.6HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Servers\
2. Create a new DWORD Value called LDAPSearch and change the entry in the Value data field to 1 .
3. Select the Hexadecimal option and press ENTER .
4. If you are not configuring other entries, close the Registry Editor.

LDAPport

The LDAPport entry configures the BlackBerry Enterprise Server to use a specific LDAP port for searches.

1. Go to the following path in the registry:
   • For BlackBerry Enterprise Server software version 4.0 and laterHKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents
   • For BlackBerry Enterprise Server software versions 3.5 and 3.6HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Servers\
2. Create a new DWORD Value called LDAPport and change the entry in the Value data field to the specific LDAP port that will be used.
3. Press ENTER .
4. If you are not configuring other entries, close the Registry Editor.

LDAPssl

The LDAPssl entry enables the use of LDAP over Secure Sockets Layer (SSL) for searches or lookups.

1. Go to the following path in the registry:
   • For BlackBerry Enterprise Server software version 4.0 and laterGo to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents
   • BlackBerry Enterprise Server software versions 3.5 and 3.6Go to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Servers\
2. Create a new DWORD Value called LDAPssl and change the entry in the Value data field to 1 .
3. Select the Hexadecimal option and press ENTER .
4. If you are not configuring other entries, close the Registry Editor.

LDAPALPSearch

The LDAPALPSearch entry is used for address lookups from the BlackBerry smartphone.

Note: This entry only applies to BlackBerry Enterprise Server software version 4.1.

1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents .
2. Create a new DWORD Value called LDAPALPSearch and change the entry in the Value data field to 1 .
3. Select the Hexadecimal option and press ENTER .
4. Close the Registry Editor.

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“The operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.”

They are few solutions:

Reset Web settings

1. Start Internet Explorer
2. On the Tools menu, click Internet Options .
3. Click the Programs tab , and then click the Reset Web Settings button.
4. Under Internet programs, verify that the correct e-mail program is selected
5. Click to select the Internet Explorer should check to see whether it is the default browser check box.
6. Click Apply, and then click OK.

Export the registry key from another computer

1. Click Start, and then click Run
2. In the Open box, type regedit, and then click OK
3. Locate the following registry key: HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
4. Click the command folder.
5. On the File or Registry menu (depending on your operating system), click Export
6. Note the location of where the file will be saved. The registry file can be saved directly to the hard drive or floppy disk.
7. Type a unique file name, and then click Save
8. Quit the Registry Editor

Here is the Reg File

Other Possible Solutions

1. Follow the instruction on the following KB articles:
   You receive an error message when you click a hyperlink in Outlook
   http://support.microsoft.com/kb/310049/en-us
2. This issue may occur if there is a Group Policy object (GPO) that restricts what
   programs you can run. Programs can be restricted if either of the following
   policies in the domain organizational unit group policy or a local computer group
   policy have been applied:
   o Do not run specified Windows applications.
   o Run only the allowed Windows applications.
3. In HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command change
   “C:\Program Files\Internet Explorer\IEXPLORE.EXE” -nohome to
   “C:\Program Files\Internet Explorer\iexplore.exe” –nohome
   (and viseversa)
4. Delete the DWORD value named DisallowRun. (or remove IEXPLORE.EXE) – To do so: Locate and then click the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
5. to narrow the policy causing the issue to be:
   User Configuration \ Administrative Templates \ Windows Components \ Internet Explorer \ Browser menus\
   Disable Open in New Window Menu option — set this to DISABLE if it enable
6. Disable the following Group Policy:
   User Configuration \ Administrative Templates \ Windows Components \ Internet Explorer \ Browser menusFile menu: Disable New Menu option
   File menu: Disable Open Menu option
   File menu: Disable closing the browser and Explorer Windows

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